Technical Support

Where do I go to login to my class?

There are two possible web address that you will need to go to.

If you are doing your continuing education for the IRS login here: irs.my-online-course.com
If you are doing your test preparation login here: taxexam.my-online-course.com


What is my username and password to login to my class?


Your user name and password is your email address in all lowercase letters. Even if it does not look like it is going to fit in the box, it will.

If you are having troubles with the password not working try the following:
  1. Type in your email address for your username and double check to be sure it is spelled correctly and is all lowercase
  2. Use your mouse to highlight your email address that you just typed.
  3. Right-click and select "Copy" (or press ctrl+c)
  4. Right-click on the password field and select "Paste"
  5. Click the Log In button

 

How do I contact tech support if I have a question?

You can contact tech support by calling 800-605-3538, Monday - Friday from 9:00am - 5:00pm EST. You can also request support anytime by sending an email to support@afsp.com